We’re Here for You
Just like people, sometimes devices get sick. And you’ve got a team to get you back on track in no time. Reach out to your Technical Specialist or login to your provider portal. It’s the best way to request help since we’ll have direct access to your devices. Can’t login? Request help below. Be as detailed as you can.
Got symptoms?
Forests are beautiful, but not as a background on your device. And if your device isn’t updating to show new content, or if it’s black, white, or blue—you’ve got a problem. Now what?
- Try a reboot. Unplug the device, and then plug it back in.
- If you’re still having a problem, let us know.
I need tech support!
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